Since partnering with Snappy, Luxfer has sent hundreds and hundreds of gifts and has seen a huge boost in employee engagement.
“Snappy has elevated our level of employee engagement,” Krista said. “Our team is feeling the love and the appreciation and we're looking forward to rolling out more gifts each month.”
Krista also found Snappy’s user experience and customer service to be top-notch: “I’d rate Snappy a ten out of ten,” she said. “The dashboard is really easy to use and the Snappy team is always quick to respond to emails. It's been a really great experience.”
Krista also noted Snappy’s transparent pricing structure being a huge benefit. Luxfer only pays for the gifts their team actually receives, unlike some platforms that charge a ‘budgeted fee’ or gift cards, which are easy to forget about and are pre-paid even if they are not redeemed. “I think it's nice that Snappy gifts are curated within specific price points so they can pick something in our budget or even a little less, depending on what the individual actually wants,” Krista said.
The response to Snappy has been so positive that Luxfer is planning to add even more gifting campaigns including Safety Committee gifts to reward their staff for meeting safety goals. Happy employees do great work, and that delivers happy customers. It’s a virtuous circle that’s good for people and good for business.