HR teams are expected to be coaches, therapists, compliance officers, event planners, strategists, and so much more (while still having time to “circle back” on PTO policy questions at 5:01 PM on Friday nights). Add in change transformation, AI anxiety, burnout, and “quick questions” that become hour-long conversations, and it’s safe to say HR is doing a lot of work that other employees never see.

Watch Snappy's Courtney Bock-Hencken and Suzanne Lucas for a candid conversation about the invisible work of HR, surviving modern workplace chaos, and why HR professionals and their work can’t stay invisible.